FAQ's

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FAQ's

Centres: 

  • How much does the program cost?

    Costing is dependent upon a few things including class sizes, program length and the payment option you choose to go with. We have three options - Parent Paid, Centre Partnership or a Share-Cost Program. Get in touch today and we can provide you with a formal quote.

  • How does the enrolment process work?

    Once we have confirmed the days and times that we will be running our program at your centre, an information pack is provided to be forwarded onto families. If you are choosing to be a Centre Partner, we will just need a few bits and pieces from your regarding the children that will be participating in the program. If you are completing a Parent-Paid program, families can then enrol online via our website; we then provide you with the details of the children enrolled. Smooth and simple, no paperwork on your end!

  • What sort of space do we need to run the program?

    Working in childcare centres and preschools is what we do so we can make most spaces work! We prefer spaces with grass or soft-fall but are flexible and can adjust the program as needed to suit the space available. 

  • Do we have to run a 10-week term?

    No! We are flexible and are able to work within your centre's needs. Get in touch today to discuss what program packages we can create for you. 

  • What happens if it is bad weather?

    The show must go on! We are able to complete our program in undercover spaces or inside if needed. If a suitable space isn't available, we are able to complete up to two catch-up sessions per term. 

Parents: 

  • What if I want to enrol my child in the middle of the term?

    That is fine, the more the merrier! If your child commences part-way through the term you will be charged only for the remaining sessions for that term.

  • What if we are going to be away for part of the term?

    Just notify us by emailing admin@readysetgohg.com.au of the dates of when you will be away and the cost of the program can be adjusted on a pro-rata basis prior to enrolment.  

  • What if I need to withdraw my child part-way through the term?

    There are several circumstances in which you will receive a refund for the remaining sessions of the program including if your child is not enjoying the sessions or is too shy, changing of days, or you are leaving the centre. If you do need to withdraw your child, just email us at admin@readysetgohg.com.au

  • What if my child is sick and can’t attend?

    If your child is unwell or injured for three consecutive weeks, we are happy to refund the cost of the missed sessions.

  • What happens if it rains?

    If it is raining and the session cannot be moved inside or undercover due to space restrictions, we are able to complete up to two catch-up sessions at the end of the term. The catch-up sessions are completed within the NSW school holiday periods.

  • What happens if it is really hot?

    We will not run a session if it is above 35 ̊C. If the session cannot be moved inside due to space restrictions, we will attempt to move the session to earlier or later in the day. If this is not possible, we are able to complete up to two make-up sessions at the end of the term during NSW school holiday periods.

  • What are catch-up sessions?

    Each term we allow for two catch-up sessions if a regularly scheduled session is unable to go ahead for reasons such as inclement weather or excursions. If a session needs to be rescheduled during the term, you will be notified by email of the new class day/time. Our catch-up sessions are scheduled within the NSW school holiday period, on the same day of the week as the normal class with time potentially varying slightly.  

  • What if my child misses the catch-up sessions?

    Unfortunately, we are unable to provide a refund in this instance. 

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